Step-by-Step Guide to Managing Credit Notes in Your Finance Dashboard

7 mins read · Updated 29 Sep, 2025

STEP 1: Click on "Finance" to Access Financial Overview

  • Navigate to the sidebar menu.
  • Click on the Finance link highlighted in the red border.
  • This will direct you to the financial overview section.
  • Ensure to review the Policy Document Overview and Commission Overview for relevant information.

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STEP 2: Click on "Credit Note" to Access Credit Note Section

  • Locate the "Credit Note" option in the sidebar menu.
  • Click on the "Credit Note" link to navigate to the Credit Note section.
  • Ensure you are on the dashboard page before proceeding.
  • This action will allow you to manage and view credit notes effectively.

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STEP 3: Click on "Option Menu" to Access More Actions

  • Locate the highlighted area with the red border.
  • Click on the "..." icon to open the options menu.
  • Review available actions related to the selected credit note.
  • Ensure to check for any additional prompts or confirmations that may appear.

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STEP 4: CLICK on "View" to Access Credit Note Details

  • Navigate to the "Credit Note" section.
  • Locate the "View" link in the highlighted area.
  • Click on "View" to open the details of the selected credit note.
  • Ensure you have the necessary permissions to view the details.

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STEP 5: CLICK on "Action" to Access Options

  • Locate the "Action" button highlighted in red.
  • Click on the "Action" button to reveal additional options related to the credit note.
  • Ensure you have reviewed the credit note details before proceeding.
  • After clicking, you will see options such as "View Related Invoice."

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STEP 6: Click on "Pay Invoice using Credit Note"

  • Locate the highlighted option "Pay Invoice using Credit Note" in the Credit Note section.
  • Click on this link to initiate the payment process using the credit note.
  • Ensure all relevant details are reviewed before proceeding to the next step.

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STEP 7: Click on "Apply" to Confirm Credit Note Payment

  • Navigate to the highlighted area at the bottom of the screen.
  • Click on the Apply button to confirm the payment using the credit note.
  • Ensure all required fields are filled out before clicking.
  • If needed, click Cancel to abort the action.

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